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STORE POLICY

CUSTOMER CARE

Arctic Berg Nutrition aim to provide outstanding customer care and support whilst delivering high quality products. We also strive to present relevant research articles on our ingredients and why we have chosen them in our products.

PRIVACY & SAFETY

WHOLESALE INQUIRIES

If you are interested in stocking our products please get in touch via our contact us page

PAYMENT METHODS

- Credit / Debit Cards / Paypal

TERMS AND CONDITIONS

 

Health Warning

Whilst the Company uses reasonable efforts to include accurate and up to date information on this site, it makes no warranties or representations as to the accuracy or reliability of information or material linked to or from this site. . The information provided on this site is for guidance only and it does not constitute medical advice. If in doubt, before undertaking any strenuous exercise or course of food supplements you should seek medical advice from your doctor. Food supplements should be taken in conjunction with, and not as a substitute for, a healthy lifestyle and balanced diet.
 

Sale

The Customer shall place an Order for Goods by submitting a completed Order Form on the Website. The Company shall confirm acceptance of the Customer's Order in writing and will supply the Goods to the Customer in accordance with the Customer's Order Form. Subject to the Customer's statutory rights (as defined under the Consumer Rights Act 2015) the Company reserves the right to refuse to supply Orders. 1.3 The Company supplies the Goods to the Customer for the Customer's own use and not for resale or any other commercial purpose and by submitting the Customer's Order Form the Customer agrees: it shall not either directly or indirectly export or resell the Goods or any product incorporating the Goods; and it is a consumer as defined by the Consumer Rights Act 2015.
 

 

Payment Terms

Payments shall be made by the Customer's Credit Card on the date on which the Order is placed. Credit cards accepted by the Company are those listed on the Website on the date on which the Order is accepted by the Company. Upon providing the Company with details of the Customer's Credit Card and submitting the Order, the Customer represents, warrants and undertakes: that the information contained within the Order is true and accurate and that he or she is duly authorised to use the Customer's Credit Card and authorises the Company to deduct payment from the Customer's Credit Card account as payment in full for the Total Price of the Goods and all other payments which shall become due to the Company under the Contract and that it is acting as a Consumer for the purposes of the Consumer Rights Act 2015 and is not purchasing as a business or on behalf of a third party for resale.

 

 

Risk and Ownership

Risk of damage or loss of the Goods shall pass to the Customer on delivery or, if the Customer fails to take delivery of the Goods, the time when the Company or its agent has used its reasonable endeavours to deliver the Goods. Subject to the provisions of clause 3 and sub-clause title in the Goods shall not pass to the Customer until the Company has received in cash or cleared funds payment in full of the Total Price of the Goods and all other Goods agreed to be sold by the Company to the Customer for which payment is then due.

 

 

Intellectual Property

All intellectual property and other proprietary rights (including, but not limited to, copyright and trade marks) and all technical, business or similar information (including but not limited to, all designs, documents) and other materials relating to the Goods and the Company shall be, and shall remain, the property of the Company only. Material on this Website is protected by copyright which is owned by the Company and the contents must not be used for any commercial purposes by the Customer or any third party. ALL RIGHTS RESERVED.

 

 

Warranties, Liability and Indemnity

 Subject to the conditions set out below the Company warrants that all Goods will correspond with the Order at the Despatch Date and will be free from defects on delivery. If the Company is in breach of the warranty contained at clause above, the Customer shall advise the Company in writing immediately and in any case not later than 30 working days from the Delivery Date or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time from the date of discovery of the defect.  If delivery is not refused, and the Customer does not notify the Company accordingly, the Customer shall not be entitled to reject the Goods and at the Company's reasonable discretion the Company shall have no liability for such defect or failure, and the Customer shall be bound to pay the Total Price as if the Goods had been delivered in accordance with the Contract. On receiving a notice under clause above, the Company will: replace all or any part of the defective Goods; or refund the price of those Goods which are defective. The Goods are sold as food supplements and are not recommended as fit for any particular purpose. In circumstances where Goods are sold to a Customer not dealing as a consumer (within the meaning of the Consumer Rights Act 2015) all warranties, conditions, terms and liabilities express or implied by statute or common law are excluded to the fullest extent permitted by law and the Company shall not be liable to the Customer or any third party for any loss of any kind whatsoever which arises out of the breach of implied warranties or conditions or breach of any other duty of any kind imposed on the Company by operation of law. The Company shall not be liable for any claims by the Customer or a third party for any of the following losses which may arise by reason of any breach of the Contract or reliance on information contained on this Website or any implied warranty, condition or other term, any representation (unless fraudulent) or any duty of any kind imposed on the Company: any loss of anticipated profits or expected future business; damage to reputation or goodwill; any damages, costs or expenses payable by the Customer to any third party; loss of any order or contract; or any consequential loss of any kind. Unless otherwise provided in these Conditions, the liability of the Company for breach of any express or implied term of this Contract or due to the Company's negligence shall be limited to the reasonable cost of remedying any defect in the Goods or other matter constituting a breach and in no circumstances shall the Company's liability exceed the Total Price paid by the Customer (or due) to the Company under the Contract. Without prejudice to any other provision, neither party shall be in breach of the Conditions of the Contract for any delay in performing, or failure to perform, its obligations under the Contract if that delay or failure was due to any cause or circumstances beyond its reasonable control. The Customer shall indemnify the Company against any loss or damage suffered by the Company as a result of any claims brought against the Company by any third party for any loss, injury or damage in any way connected with this Contract provided that this clause will not require the Customer to indemnify the Company against any liability for the Company's own negligence. This clause does not affect the Customer's statutory rights as a consumer.

 

 

Acceptance of Conditions

By ordering, the Customer acknowledges it has agreed to the incorporation and acceptance of these Conditions.

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